Returns & Exchanges
At ARQ, we want you to be completely satisfied with your purchase. If your items aren't a perfect fit, you can return or exchange unworn, unwashed merchandise within 30 days of delivery.
Start Your Return
Visit our online returns portal and enter your order number and zip code to initiate the process.
Pack Your Items
Securely place the items in their original packaging, ensuring all tags are attached and the garment is in its original condition.
Print and Attach Label
Download and print the prepaid shipping label provided by our portal and affix it clearly to the outside of your package.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy; we will notify you once your refund or exchange is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing